Precise staffing is a critical factor throughout the labor market
September 3, 2020
Norwegian technology contributes to resolving the staffing crisis at hospitals and other health institutions. The tech community in Stavanger has developed artificial intelligence that makes employment easier in a large part of the labor market.
Want to help all industries with employment challenges
Staffing challenges do not only occur in the health care system. Many industries are large consumers of extra staffing for shifts and temporary positions.
One of the leading software companies in the recruitment solutions industry is Recman. They got impressed by the AI solution from the Norwegian tech company Globus AI and are initiating an exciting collaboration with Stavanger start-up to be able to offer its customers an even smarter solution.
Globus AI has through its standardized API interface simplified the data flow between established ATS systems, which means that Globus can easily offer all Recman´s customers an added level of intelligence on existing systems and create additional value to the data their customers already generate. For recruitment companies, this means reduced time spent on administration, increased revenue, and more satisfied temporary workers.
Globus AI uses artificial intelligence to simplify the everyday life of everyone who works with planning and staffing. The technology ensures an efficient placement of the right candidates at the right place e.g. when employment requests needs to be met rapidly and qualitatively.
The solution has been developed for everyone with a staffing responsibility, whether they work in an employment agency, in a municipality, or at a hospital. Precise staffing is a critical factor throughout the labor market. The use of first-rate systems provides a staffing process who has a good flow and is targeted, says Jan Kristiansen, CCO and co-founder of Globus AI.
After the outbreak of COVID-19, the health service is experiencing that it is very challenging to find the right personnel for the right place at the right time. Globus AI have, together with Norwegian Health Administration and the City of Oslo, further developed a staffing solution for the health sector that helps personnel get connected to important assignments as quickly as possible and ensures an effective connection between health personnel and shifts to be operated. One of the users of artificial intelligence is the Nordstrand district in Oslo:
Globus ensures an efficient workflow and resource utilization internally. We spend less time on unnecessary administration and logistics. The system provides suitable competence mapping. Full transparency internally between departments contributes to all of us being updated on available personnel and which resources have been booked for different shifts, says Karianne R. Persson, who is a Welfare Technologist and Specialist Nurse at the Nordstrand district.
Staffing coordinator, Irene Milford, agrees with her:
A faster and smoother working day for all of our team leaders, who gets an easier job of finding the right candidates at all times, so that they can spend more time on other important tasks, she says.
We are experiencing that the solution from Globus releases important time for us which leads to better quality and better services for the users. Sola municipality have their own plan of action «Digital strategy for Sola municipality». The overall goal of digitization is to deliver better services and a more efficient task solution. One of the sub-goals is «Efficient use of our resources».
It is incredibly exciting that the system gradually learns what choices I would make, when entering the various staffing requirements, and that the process is automated. During my workday, as a manager in a nursing home, a lot of my time is spent on administrative tasks. And largely by covering gaps in rotation and shift planning. This solution will to a sizable extent, I believe, give me the opportunity to spend more time on the more meaningful and necessary tasks. As a leader you want to be present and operative for your employees and stay focused on what increases quality of the service we deliver to our patients and their next of kin. Purely administrative I also believe that this solution will help us uncover good qualified substitutes for shifts in other departments that we may not know very well, when we have to step in for each other on holidays and in case of illness, says Anniken Pettersen, who is Head of Department and System Manager for Resource Management unit at Sola Nursing home.
Sweden is among the countries hit hard by COVID-19. The largest recruitment company in Sweden is already using the Globus solution and handles on average 5,000 shifts every week.
Dedicare uses Globus AI for their entire staffing process. This means interpreting all incoming requests and presenting requests to the recruitment consultants in an educational and orderly manner. Employees acquire shifts from the system, which they electronically confirm. Accepted shifts are sent electronically to the customer, who in turn accepts the shifts a temp can work. We then relate the request with an order, which is transferred via API to our CRM solution. To conclude that this saves lives is a bit far-fetched, but this system has helped us secure hospital needs faster, for sure! Says Mattis Kjellin at Dedicare.