Ecura Care is one of Norway's largest healthcare staffing agencies, providing nurses, doctors, specialists and healthcare professionals to more than 200 municipalities and hospitals across the country. Part of the Ecura group, they combine national scale with a commitment to quality and compliance in healthcare staffing.
Headquartered in Oslo with offices in Steinkjer, Bergen and Flå, Ecura Care generated 340 million NOK in revenue in 2025, making them one of the most significant players in the Norwegian healthcare staffing market. Since autumn 2023, Ecura Care has used Globus.ai to automate and accelerate core staffing workflows - and in 2025, they decided to scale that AI-powered automation across the entire organisation.
Ecura Care first adopted Globus.ai in autumn 2023, rolling it out to parts of the organisation. The platform delivered results, but as Ecura's ambitions for automation grew, they recognised the need for a broader, more strategic implementation.
The challenge was not just technical. With operations spanning the entire country and hundreds of municipal and hospital contracts, Ecura needed to understand which internal processes would benefit most from automation - and in what order. A piecemeal approach would not deliver the efficiency gains their scale demanded.
In September 2025, Ecura established a dedicated project group to drive a structured rollout of Globus.ai across the organisation. The goal: map existing workflows, identify bottlenecks, and determine exactly where the platform could create the most value.
Globus.ai worked closely with the project group, embedding in Ecura's day-to-day processes to understand how their teams actually work. Rather than pushing a standard implementation playbook, the focus was on asking the right questions - why does this process exist, and what value should a change actually deliver?
This approach meant every recommendation was grounded in Ecura's reality, not generic best practices.
The partnership has delivered a structured path from pilot to full-scale implementation:
For Ecura's leadership, the value of working with Globus.ai shows up in structure and clarity. Petter Nyhagen, Managing Director at Ecura Care, points first to operational discipline:
"I appreciate Globus.ai's methodical approach. They are skilled at identifying bottlenecks, and deliver concrete, clear recommendations that create real value."
He also highlights the inquiry-led style that has shaped each step of the rollout - questioning why a process exists before recommending a change:
"Globus.ai are good at asking the right questions - especially around why we do things and what value a change should actually create. That makes the initiatives far more targeted."
On the operational side, Department Manager Mona Elli describes a day-to-day working relationship built on availability and responsiveness:
"Globus.ai follow up with us exceptionally well. They are available, respond quickly, and are flexible in how they adapt to our needs."
That responsiveness is grounded in real effort to understand how Ecura works internally - rather than rolling out a generic playbook:
"It has been especially valuable that they have taken the time to understand how we work internally. That makes their suggestions relevant and easy to implement."
Two factors in particular have kept the work moving: one consistent point of contact who knows Ecura's processes, and tight project management.
"A key success factor for us has been having one clear point of contact who knows our processes. Together with Globus.ai, this has given us good flow and momentum in the work."
"They are very clear in their recommendations, and at the same time skilled at project management and keeping us on track."
Ecura Care is one of Norway's largest healthcare staffing agencies, supplying nurses, doctors, specialists and other healthcare professionals to more than 200 municipalities and hospitals across Norway. Part of the Ecura group and headquartered in Oslo with offices in Steinkjer, Bergen and Flå, Ecura Care generated 340 million NOK in revenue in 2025.
Ecura Care has been a Globus.ai customer since autumn 2023, using the platform to automate and accelerate core staffing workflows. In September 2025, Ecura established a dedicated project group to scale Globus.ai across the entire organisation - moving from a partial rollout to a structured, org-wide deployment of AI-powered automation for healthcare staffing.
The initial rollout in 2023 delivered clear results, but as Ecura's ambitions for automation grew they needed a broader, more strategic implementation. With operations spanning more than 200 municipalities and hospitals nationwide, a piecemeal approach would not deliver the efficiency gains Ecura's scale demanded - so they prioritised a structured, organisation-wide rollout led by a dedicated project group.
Globus.ai embeds in the customer's day-to-day processes to understand how teams actually work. Rather than applying a generic playbook, the focus is on asking the right questions - why a process exists and what value a change should deliver. The result is targeted recommendations grounded in the customer's reality, with one clear point of contact and strong project governance keeping the rollout on schedule.
The Ecura Care partnership has delivered a clear, prioritised roadmap for automating staffing workflows across the organisation; bottlenecks identified and addressed with concrete recommendations; a single point of contact who understands Ecura's internal processes; relevant, easy-to-adopt improvements; and strong project governance keeping the rollout on track. To date, Ecura has handled more than 15,000 orders through Globus.ai, with a candidate acceptance rate above 70%.
Healthcare staffing operations are complex, with many internal processes that look similar on paper but work differently in practice. A consistent point of contact who learns the customer's processes preserves context across the rollout, removes blockers quickly, and ensures that every recommendation reflects how the team actually works - not how an implementation handbook assumes they work.
Globus.ai works with leading Norwegian and Nordic healthcare staffing agencies to automate manual workflows - from inbound shift requests and candidate matching to operational reporting and dashboards. The platform integrates with the agency's existing ATS and CRM systems, so AI-powered automation strengthens the systems recruiters already use rather than replacing them.