Operating across the Nordics, Dedicare faces intense competition – almost 100 companies, with 40 authorised under the collective staffing agreement.
Historically, this was a highly manual, time-consuming process where speed often determined whether Dedicare secured the placement.
Globus' AI agents automated order handling by:
Recruiters now have a single, instant overview instead of hours spent manually scanning documents.
Impact: Dedicare can now act faster, with higher accuracy, and provide more value to both clients and candidates.
Globus worked closely with Dedicare's recruiters, clients, and candidates during development. Interviews and feedback sessions ensured the Staffing Assistant solved real user problems. Globus also improved candidate experience:
"Globus' Virtual Staffing Assistant gives greater flexibility not only to the consultant, who can easily see which shifts are still unfilled, but also to the caregiver who will have their shifts organised more efficiently. To succeed, it is critical to have an effective tool that supports this."
- Pantea Zethelius, Business Area Manager, Dedicare Nurse
"Traditionally, training in a new tool can be a challenge. But with Globus, after a few hours of training, the user can be fully operational, follow workflows, and understand the application."
- Mattis Kjellin, CIO
"Together with Dedicare, we developed an AI-based system that revolutionises staff allocation. It ensures every patient gets the best possible care by automatically matching each assignment with the optimal professional."
– Helge Bjorland, CEO, Globus
Q: What main challenge did Dedicare face before Globus?
A: Recruiters spent hours daily manually scanning emails and ATS to find suitable candidates, risking losing roles to faster competitors.
Q: How did Globus solve this?
A: The AI agents automated order requests and candidate matching, giving recruiters instant overview and saving hours of work each day.
Q: What results has Dedicare seen?
A: Reduced time-to-hire, higher quality matches, and recruiters spending more time on value-added tasks like client and candidate relationships.
Q: How do users describe the product?
A: Intuitive, easy to learn in a few hours, and a tool that makes them faster and more confident in their daily work.
Dedicare operates in a speed-critical market where more than 40 competitors receive the exact same vacancy simultaneously, meaning the fastest agency to submit a candidate wins the business. Their manual matching process was too slow to consistently beat competitors to the punch. They needed a solution that could instantly process vacancies and identify candidates before rival agencies.
The AI agent instantly reads incoming vacancies, matches them against Dedicare's candidate database, and initiates contact. By automating the initial screening and matching stages, the AI removes the delay between receiving a request and reaching out to candidates. This ensures Dedicare's recruiters can present qualified profiles to clients ahead of the competition.
Dedicare achieved an 80% reduction in manual work, allowing recruiters to focus on relationship building. This operational shift led to a 50% faster time-to-hire and a 30% increase in their hit rate for winning vacancies. These metrics highlight how speed directly correlates with market share in competitive staffing environments.