CUSTOMER STORY

How Lene from Pacuramed utilized Globus to fill over 2,000 shifts in a few months after launch

The more we use Globus Staffing, the more time and efficiency savings we gain.
Lene Terese Berg
Team Leader Healthcare, Pacuramed
100%
Shifts placed in first months with Globus
70%
Efficiency gained compared to old process
60%
Candidate engagement increase

The Challenge

  • Rapidly rising demand for healthcare professionals in Norway.
  • Not enough nurses and healthcare workers available to cover demand.
  • Customers struggling to fill full-time positions.
  • Need for flexible staffing models to support part-time and full-time needs.

Lene also wanted to ensure Pacuramed could provide meaningful, flexible work opportunities that fit candidates' health, life situations, and commitments.

The Solution

Globus.ai + Webtemp integration:

  • After implementation, Lene and Pacuramed quickly registered 2,000+ shifts in Globus Staffing.
  • Full overview of requests, candidate responses, and approvals in one place.
  • Mobile access → Lene uses Globus as her primary work tool on both computer and phone.
  • Easier collaboration → colleagues can seamlessly pick up each other's tasks.
  • Close collaboration with Globus product team ensured feedback shaped the integration.
“Globus Staffing is really my primary tool now. I don't need to monitor emails constantly anymore – everything I need to manage my work is in the platform.”

Results

  • Over 2,000 shifts placed within the first months of use.
  • Candidates more engaged, with better visibility of opportunities.
  • Customers receive faster, more accurate staffing updates.
  • Pacuramed team has clear insights into filled vs. unfilled requests → guides recruitment focus.
  • Reduced risk of mistakes by following standardized best-practice workflows in Globus.
“The more we use Globus Staffing, and with the constant improvements, the more time and efficiency savings we're making.”

User Experience

Candidate focus

  • Candidates empowered with flexibility and autonomy to choose when/where to work.
  • Clear information flows and faster approvals improve their experience.

Customer focus

  • Pacuramed delivers a full overview of staffing performance.
  • Customers gain access to engaged talent pools that adapt to their needs.

Collaboration & trust

  • Feedback process with Globus resulted in an integration working “better than expected.”
  • Lene trusts Globus to act on feedback and deliver improvements quickly.

FAQ

Q: Why did Pacuramed choose Globus?
A: To gain efficiency, visibility, and better candidate engagement in a market with increasing demand and shortages.

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Q: What results have been achieved so far?
A: Over 2,000 shifts placed, higher candidate engagement, improved customer service, and better recruitment insights.

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Q: What are the top three benefits of Globus according to Lene?
A: Full overview of requests, performance insights, and reduced risks of mistakes.

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Q: How would work be without Globus?
A: “Painful” – staffing would be slower, less efficient, and more labor-intensive.

Frequently Asked Questions

Q: What challenge did Pacuramed solve during their period of rapid growth?

Pacuramed was facing rapidly growing healthcare staffing demand in Norway but wanted to scale their business without significantly adding internal headcount. Their existing manual process for sending shift invitations and following up with candidates was too slow and labor-intensive to support this growth. They needed an automated solution to handle the administrative heavy lifting.

Q: How does Eira help Pacuramed scale their candidate outreach automatically?

The AI agent, Eira, automatically matches open healthcare shifts with qualified candidates in Pacuramed's database. It then sends out automated shift invitations and handles the follow-up communication without requiring recruiter intervention. This automated workflow keeps candidates engaged and fills shifts around the clock.

Q: What operational and engagement results did Pacuramed achieve?

In their first months with Globus, Pacuramed achieved a 100% placement rate for their shifts. They realized a 70% efficiency gain compared to their old manual process and saw a 60% increase in candidate engagement. These metrics prove that AI-driven outreach can improve both operational speed and candidate responsiveness.