CUSTOMER STORY

We’ve been looking for technology that helps us work smarter, not harder. With Globus.ai, everything finally connects — candidates, clients, and data.
Operations Director, Healthcare Staffing Division
70
%
less time spent on manual admin
100
%
visibility into orders, requests, and active workers
95
%
of candidate profiles cleaned and centralized in one platform

The Challenge

Across the UK, this healthcare staffing agency manages thousands of shift requests every week. Recruiters juggled five shared inboxes and multiple job portals, receiving over 1,200–1,500 job-related emails every day — new roles, updates, and cancellations.

Without a unified system, visibility was limited. Recruiters relied on confirmed bookings and gut feel to understand client demand. Collaboration was slow, and new business opportunities slipped through the cracks.

They needed a better way to see everything in one place — automating the noise, surfacing what mattered, and freeing recruiters to focus on relationships, not repetitive admin.

The Solution

The agency implemented Globus.ai as the central hub for job intake, candidate engagement, and matching. What used to be scattered across emails and spreadsheets is now automated, searchable, and connected.

Recruiters can now:

  • See all incoming job requests from every inbox and portal in one view.
  • Identify and engage new clients based on real-time job demand.
  • Use AI-powered Deep Search to find the best candidates across nearly 100,000 profiles.
  • Launch automated campaigns to re-engage dormant candidates and ensure compliance.
  • Set instant notifications for specific roles or regions — so they’re first to act when the right job appears.

With automation taking care of the manual grind, recruiters focus their energy on conversations that close placements faster and build stronger relationships.

The Impact

The results speak for themselves:

  • Recruiters have cut manual admin by up to 70%, saving hours every day.
  • More than 30 new clients identified and onboarded since launch.
  • Thousands of candidates reactivated and made compliant through automated campaigns.
  • Recruiters respond to new roles in minutes, not hours — often beating competitors to placements.

“We finally see everything in one place — demand, availability, and opportunity. It’s made our work faster, smarter, and more predictable.”

Globus.ai turned endless inbox traffic into a live, actionable overview — giving recruiters the visibility and confidence to scale their success.

What’s Next

Next up: automating availability management.

Until now, recruiters have saved hours every day by automating job intake, data handling, and communication. The next big leap is replacing spreadsheets and WhatsApp confirmations with full availability automation.

Candidates will soon be able to update their availability directly, and recruiters will get real-time booking confirmations without any manual back-and-forth.

Once live, recruiters will handle more placements per person while offering a faster, smoother experience for both clients and candidates.

Why It Matters

Healthcare staffing depends on speed, accuracy, and trust. Globus.ai gives agencies the tools to meet all three — connecting clients, candidates, and recruiters in real time.
By turning complexity into clarity, recruiters spend more time matching people and less time managing process.

FAQ

Q: What was the biggest challenge before using Globus.ai?
A: Recruiters were buried in emails, tracking jobs across five inboxes and multiple portals — with no clear overview or workflow consistency.

Q: How did Globus.ai change that?
A: It unified everything in one system. The AI reads incoming jobs, matches candidates, and alerts recruiters instantly — eliminating hours of manual monitoring.

Q: What kind of impact has it had?
A: Up to 70% less manual work, faster fulfilment, and more placements per recruiter — all while improving visibility and control.

Q: What’s next for the team?
A: Automated availability workflows and real-time confirmations to make shift booking even faster and more accurate.

Summary

With Globus.ai, this healthcare staffing agency turned fragmented systems into one intelligent workflow.
Recruiters now operate with clarity, confidence, and control — handling more placements per recruiter, building stronger relationships, and delivering faster results across the board.