CUSTOMER STORY

From Challenger to Market Leader.

Over three years we went from a small challenger to a market-leading player in staffing for the early childhood sector. Globus.ai transformed how we work. Our whole team stepped up, and advisors, clients, and candidates now experience a new standard. It’s motivating to help so many kindergartens make staffing logistics work every day — and to have more time to support and develop our temps.
Christine Eliassen
Managing Director at Acapedia
130
%
more candidates placed per recruiter
135
%
market share growth since 2021
100
%
adoption of a unified digital workflow
Acapedia set out to become the leading staffing partner in Norway’s early childhood sector. With Globus.ai, they replaced manual spreadsheets and phone calls with one automated workflow that connects clients, candidates, and consultants in real time. The result: faster placements, happier customers, and a 135% increase in market share.

The Challenge

Before Globus.ai, Acapedia’s consultants worked in different ways — using Excel sheets, emails, and endless phone calls to fill daily shifts. Each consultant had their own method, making collaboration difficult and growth unsustainable.

The leadership wanted to scale without burning out their recruiters. They needed a platform that could bring structure, speed, and automation — while keeping human relationships at the core.

The Turning Point

In 2021, Acapedia implemented Globus.ai’s staffing automation platform to modernize operations. The goal: reduce manual admin and help consultants focus on what matters most — people.

Repetitive tasks were automated, availability and orders were centralized, and clients gained 24/7 self-service access. Now, requests outside normal hours can be solved directly between kindergarten and candidate — reducing stress for customers, improving predictability for temps, and freeing time for personal follow-up.

What Changed

  • Recruiter productivity increased by 130%, placing twice as many candidates per consultant.
  • Candidate availability is updated automatically, eliminating spreadsheets.
  • Bookings, confirmations, and follow-ups happen instantly in one shared system.
  • Clients use 24/7 self-service portals to book shifts directly, even outside office hours.
  • New consultants hit full productivity within their first month.

By automating what used to take hours, Acapedia created a faster, more transparent, and collaborative workflow across the entire company.

The Results

  • Market Share Growth: From 6% in 2021 to 14% in 2024 — doubling in a market that shrank by 8%.
  • Faster Fulfilment: Recruiters now fill shifts in minutes instead of half an hour.
  • Increased Efficiency: Admin tasks like data entry, matching, and confirmations are automated.
  • Better Client Experience: Nurseries get immediate support through self-service tools.
  • Improved Candidate Engagement: Temporary staff receive faster responses, steadier work, and better-matched roles.

Why It Works

Acapedia’s success wasn’t just about new technology — it was about cultural alignment and smarter collaboration.

Three key elements made the difference:

  1. Culture of improvement: A team open to learning, adapting, and optimizing.
  2. Unified structure: One shared digital workflow across all teams.
  3. Human focus: Automation that enhances, not replaces, personal interaction.
“Globus has completely changed the way we operate. Our entire team has leveled up — consultants, clients, and candidates all experience a new standard.” — Christine Eliassen, Managing Director, Acapedia

FAQ

Q: What challenges did Acapedia face before using Globus.ai?
A: Recruiters used different systems and manual processes to manage bookings. It slowed fulfilment, caused errors, and limited growth.

Q: How did Globus.ai help?
A: By automating repetitive tasks — reading job requests, matching candidates, and updating schedules automatically — everything now happens in one unified workflow.

Q: How fast did results show?
A: Within weeks of rollout. Recruiters quickly adopted the new workflow and saw measurable gains in efficiency and speed.

Q: Does automation replace recruiters?
A: No. It empowers them. Automation removes repetitive admin so consultants can focus on client relationships and quality placements.

Q: What did candidates and clients benefit from?
A: Candidates get faster responses and more consistent shifts. Clients enjoy self-service booking and round-the-clock visibility into staffing coverage.

Summary

Acapedia’s journey from challenger to market leader shows how people and technology can elevate each other.With Globus.ai, they doubled recruiter productivity, streamlined every workflow, and turned automation into a competitive edge — all while keeping the human connection at the heart of staffing.

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