Project manager

Required experience: 3-5 years

Full time, based in Oslo or Stavanger, Norway

About Globus

Globus AI is one of Scandinavia's most promising AI startups, driven by a passion for improving quality of lives globally. Combining design, artificial intelligence and machine learning, we have created the next generation staffing assistant that instantly matches the best-suitable candidate with a job. Our product was developed in close collaboration with Dedicare – the leading healthcare agency in the Nordics; it is thus fully optimized and user-centered.  

About the role

As a Project Manager at Globus AI you will be the voice of the customer, responsible for translating customer needs into technical requirements and managing expectations. You will work closely with with our partners’ top management and users, and our product teams to ensure that our product creates real value, insight, and user excitement! You will be responsible for following up with development teams and ensuring timely and high-quality deliveries. This will be a key role at Globus AI, serving as a link between our clients and the technical teams.  

Key responsibilities
  • Drive progress and follow up with customer. Set up project timelines, milestones, value drivers, KPIs, and risk overview based on customer needs and requirements 

  • Communicate plan, progress, manage customer expectations

  • Ensure flow of communication between product development, sales and customer success 

  • Understand user requirements and translate to user stories for technical team

  • Work closely with and provide feedback to sales and product development teams 

  • Connect and communicate closely with key stakeholders and product champions 

  • Promote and secure excellent customer journey and excitement during the onboarding progress, securing speed, continuous information and communication flow, and transparency 

  • Support and facilitate user onboarding, including training and product demonstration 

  • Customer visits and regular follow-up meetings with management and users to promote active use of a new product 

We would like to speak to with you if:
  • You have previous experience from customer facing product and/or project management, for example from management consulting, strategic management, and/or change management

  • You are naturally curious and eager to learn 

  • You are proactive, well-structured, and a driver of progress 

  • You enjoy being innovative and like finding solutions

  • You enjoy working in the intersect between technology and customer follow-up

  • You have excellent written & verbal communication skills  

  • You are comfortable in preparing, running, and managing workshops, management meetings and customer meetings 

  • You are fluent in English and Norwegian: written and spoken 

  • You have a feel for user experience, translating user needs into “stories” for our designers technical team 

  • You have an understanding of risk and change management, understanding of barriers and resistance to change 

We can offer
  • Autonomous and flexible work conditions   

  • Opportunities for career development   

  • Competitive salary and good benefits   

  • A fun, positive, and engaging work environment   

  • Experienced and extremely motivated colleagues